Privacy Policy

Valpal ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our Android application ("the Valpal").

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1. Information We Collect

a. Information You Provide

• Account Information: If you create an account, we may collect your name, email address, and password.
• Feedback and Support: When you contact us, we may collect information about your inquiry.

b. Information Collected Automatically

• Device Information: Includes device type, operating system version, and unique device identifiers.
• Usage Data: Details about how you use the App, such as the features you access and the duration of your usage.
• Log Data: Includes IP address, app crashes, and diagnostic data.

c. Third-Party Data

If you interact with third-party services (e.g., Google Sign-In), we may receive information as permitted by the service’s privacy policies.

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2. How We Use Your Information

We use the collected information to:

• Provide and maintain the App’s functionality.
• Personalize your experience.
• Improve the App by analyzing usage patterns.
• Respond to your inquiries and provide support.
• Comply with legal obligations and enforce our Terms of Service.

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3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: To help us operate and maintain the App.
• Legal Authorities: If required by law or to protect our rights and users.
• Third Parties: With your consent, such as when using third-party integrations.

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4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. You can request deletion of your data by contacting us at customersupport@sanservetechnology.com.

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5. Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

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6. Your Rights

Depending on your location, you may have the following rights:

• Access, update, or delete your personal data.
• Opt-out of certain data processing activities.
• Withdraw consent at any time.

To exercise your rights, contact us at customersupport@sanservetechnology.com.

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7. Children’s Privacy

The App is not intended for users under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the "Effective Date" will be updated. Your continued use of the App after changes indicates your acceptance of the updated Privacy Policy.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sanserve Technology Private Limited
customersupport@sanservetechnology.com

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By using Valpal, you agree to this Privacy Policy.